Privacy Policy
Privacy Policy
Protrading-Signals and ZEETECH PVT LTD. As (“protrading-signals.com”), we work to protect the privacy of our members who use our site in order to ensure that our users can benefit from our services in a safe and complete manner. For this reason, the privacy policy of protrading-signals.com has been prepared in order to process the personal data of our members in full compliance with the Law on the Protection of Personal Data No. 6698 and to inform our users in this context. The protrading-signals.com cookie policy is also an integral part of this policy.
This policy determines the terms and conditions regarding the use of data shared by members, visitors, and users during the operation of theThis policy determines the terms and conditions regarding the use of data shared by members, visitors and users during the operation of the protrading-signals.com website and mobile application. website and mobile application.
Which Data is Processed?
The data processed by protrading-signals.com and considered as personal data by the Law are shown below
- Credentials
- Communication information
- User Information
- User Transaction Information
- Financial Information
- Marketing Information
- Request and Complaint Management Information
Data that has been irreversibly anonymized pursuant to Articles 3 and 7 of the Personal Data Protection Law will not be considered personal data in accordance with the provisions of the aforementioned law and the processing activities regarding this data will be carried out without being bound by the provisions of this Policy.
Purposes of Use of Personal Data
protrading-signals.com personal data provided by data owners;
- Membership Registration and Account Creation
- Keeping membership transaction records
- Performance monitoring in order to benefit from the services more effectively,
- Detecting errors,
- Providing maintenance, support and backup services
- Planning the activities required to be customized according to the tastes, usage habits and needs of the people and recommended and
introduced to the relevant people. - To carry out the necessary work by the relevant business units for the realization of the commercial activities carried out by com and to
carry out the related business processes, - It may be processed for the purposes of ensuring the legal, technical, and commercial-occupational security of com and its business
relations and for the planning and execution of commercial and/or business strategies of protrading-signals.com.
Within the scope of the explicit consent of the Data Owner, increasing the user experience by following the movements of protrading-signals.com data owners on the platform, creating statistics, profiling, direct marketing, and remarketing, and creating special promotional offers for the Data Owner and the Data Owner. It will be able to process data and share this data with the parties mentioned below for the purpose of transmitting the data obtained in this context and using the data obtained in this context in all kinds of advertisement and material content.
Transfer of Personal Data
protrading-signals.com, the personal data of the Data Owner and the new data obtained by using this personal data, in order to achieve the purposes determined by this Privacy Policy, to third parties from whom the services of protrading-signals.com are used, in order to provide the said services. may be transferred on a limited basis
protrading-signals.com, to improve the Data Owner experience (including improvement and personalization), to ensure the security of the Data
Owner, to detect fraudulent or unauthorized use, to investigate operational evaluation, to correct errors regarding Platform services and to be covered in this Privacy Policy. It will be able to share it with third parties such as outsourcing service providers, hosting service providers (hosting services), law firms, research companies, call centers, including companies that send SMS and Mail, in order to realize any of the purposes., to improve the Data Owner experience (including improvement and personalization), to ensure the security of the Data Owner, to detect fraudulent or unauthorized use, to investigate operational evaluation, to correct errors regarding Platform services and to be covered in this Privacy Policy. It will be able to share it with third parties such as outsourcing service providers, hosting service providers (hosting services), law firms, research companies, call centers, including companies that send SMS and Mail, in order to realize any of the purposes.
Personal data is transferred to Tmarkets Teknoloji ve Bilişim Ltd. Şti. within the framework of the personal data processing conditions and purposes specified in Articles 8 and 9 of the Law, company authorities, our business partners, our suppliers, legally authorized public institutions and organizations and legally authorized private institutions, and may be transferred to relevant places within the framework of the procedural principles specified in Article 9 of the Law and the decisions of the Personal Data Protection Board, limited to these purposes.
Personal Data Collection Method and Legal Reason
Personal data is collected through the Platform and electronically. Personal data collected for the above-mentioned legal reasons can be processed and transferred for the purposes specified in Articles 5 and 6 of Law No. 6698 and this Privacy Policy
Rights of Personal Data Owner
Data owners pursuant to Article 11 of the Law
- To learn whether personal data about them is processed, to request information about it if their personal data has been processed.
- To learn the purpose of processing personal data and whether they are used in accordance with its purpose, to know the third parties in the country or abroad to whom personal data are transferred.
- Requesting correction of personal data in case of incomplete or incorrect processing and requesting notification of the transaction made within this scope to the third parties to whom the personal data has been transferred.
- Requesting the deletion or destruction of personal data in the event that the reasons requiring its processing cease to exist, even though it has been processed in accordance with the provisions of the law and other relevant laws, and requesting the notification of the transaction made within this scope to the third parties to whom the personal data has been transferred.
- It has the right to object to the emergence of a result against the person by analyzing the processed data exclusively through automated systems and to demand compensation of the damage in case of damage due to the unlawful processing of personal data.
Requests regarding the exercise of these rights can be submitted by the personal data owners through the methods specified in the Policy on the Processing and Protection of Personal Data prepared by protrading-signals.com within the scope of the Law No. 6698 on the website protrading-signals.com.
protrading-signals.com reserves the right to charge a fee based on the fee schedule (if any) determined by the Personal Data Protection Board.
Cookie Policy
As with most websites, cookies are used to display personal content and advertisements to the visitors of protrading-signals.com and the mobile application (together, the “Platform”), to perform analytical activities on the site, and to track visitor usage habits.
This Cookie Policy is an integral part of the Privacy Policy of protrading-signals.com.
What is a cookie (“Cookie”)?
Cookies are small text files that are stored on your device or network server via browsers by the websites you visit. Cookies are created by servers associated with the website you are visiting. In this way, the server can understand when the visitor visits the same site.
Cookies do not contain personal data about visitors, such as name, gender, or address. For more detailed information about cookies, you can visit www.aboutcookies.org.
Which Cookies Are Used?
Cookies can be categorized in terms of their owner, lifetime, and intended use:
- Platform cookies and third-party Cookies are used, depending on the party placing the cookie. Platform cookies are created by protrading-signals.com, while third-party cookies are managed by different companies in cooperation with protrading-signals.com
- Session cookies and permanent cookies are used according to the duration of the activity. Session cookies are deleted when the visitor leaves the Platform, while permanent cookies may remain on the visitors’ devices for various periods depending on the usage area.
- According to usage purposes, technical cookies, verification cookies, targeting/advertising cookies, personalization cookies, and analytical cookies are used on the Platform
Why Are Cookies Used?
On the Platform, Cookies are used for the following purposes:
- To perform the basic functions necessary for the Platform to work. (For example, the logged-in members do not need to enter passwords again while visiting different pages on the Platform.)
- Analyzing the Platform and increasing its performance. (For example; determining the number of visitors to the Platform and making performance adjustments accordingly)
- To increase the functionality of the Platform and to provide ease of use.
- To carry out personalization, targeting and advertising activities. For example, displaying advertisements related to the interests of the visitors on the pages and products viewed by the visitors.
How Can You Manage Your Cookie Preferences?
Preference management is not possible for some Cookies that are mandatory for the Site to work. We would also like to remind you that various functions of the Site may not work if some Cookies are turned off.
Information on how the preferences regarding the Cookies used on the Platform can be managed is as follows:
- Visitors have the opportunity to customize their preferences regarding cookies by changing the browser settings in which they view the Platform. If the browser in use offers this possibility, it is possible to change the preferences for Cookies through the browser settings. Thus, although it may differ according to the possibilities offered by the browser, data owners have the opportunity to prevent the use of cookies, to choose to receive a warning before the use of cookies or to disable or delete only some Cookies. Although the preferences on this subject vary according to the browser used, it is possible to reach the general explanation at https://www.aboutcookies.org/. Preferences for cookies may need to be made separately for each device from which the visitor accesses the Platform.
- Click to turn off Cookies managed by Google Analytics.
- Click to manage the personalized advertising experience provided by Google
- Preferences in terms of cookies used by many companies for advertising activities can be managed through Your Online Choices
- The settings menu of the mobile device can be used to manage Cookies via mobile devices.
Changes to Consent and Privacy Policy
With its Privacy Policy (“Policy”), protrading-signals.com aims to provide its users with a detailed explanation of the scope and purposes of the use of Cookies and to inform their users about their Cookie preferences. In this regard, it is accepted that consent is given to the use of Cookies if the Cookie information warning on the Platform is closed and the Site continues to be used. The possibility for users to change their Cookie preferences is always reserved.
protrading-signals.com may change the provisions of the Policy at any time. The Current Policy becomes effective on the date it is published on the Platform.
EXPLANATION TEXT ON THE PROTECTION AND PROCESSING OF PERSONAL DATA
The security of your personal data is important to us!
1. DATA REPRESENTATIVE
Informing Obligation of the Data Controller of the Law on Protection of Personal Data No. 6698 (“KVKK” or “Law”) published in the Official Gazette dated 7 April 2016 and numbered 29677, which aims to protect the fundamental rights and freedoms of individuals, especially the privacy of private life, in the processing of personal data, Our Company Protrading-Signals is a Brand of ZEETECH PVT LTD (“protrading-signals.com” or “Our Company”), is pursuant to the Communicated on the Procedures and Principles to be Complied with in Fulfilling the Information Obligation published in the Official Gazette dated 10 March 2018 and numbered 30356 with the article 10 entitled we aim to inform you about your personal data processed as a data controller.
2. PROCESSED PERSONAL DATA
In accordance with the KVKK and other relevant legislation, the following personal data are processed within the scope of the purposes and legal
reasons stated in this text;
(i) Your Identity Information: name, surname, identity and identification number;
(ii) Your Contact Information: business address, home address (billing & delivery addresses), e-mail, telephone, mobile phone;
(iii) Your Customer Transaction Information: billing information, request information, order information, customer comments,
(iv) Your Transaction Security Information: IP address information, website login and exit information, username information, password
information, traffic data (connection time / duration, etc.)
(v) Your Financial Data: bank account number, IBAN number and encrypted credit card information,
(vi) Your Audio-Visual Recording Data: call center audio recordings,
3. PURPOSE OF PROCESSING PERSONAL DATA
Your personal data,
- Execution of e-commerce activities.
- Execution of goods/service sales processes and after-sales support activities.
- Establishment of a distance sales contract.
- Issuing invoices.
- Creation of delivery notes.
- Management of the delivery processes of orders
- Organizing delivery processes with suppliers.
- Managing the system participation processes of the stores that will sell through our e-commerce portal.
- Managing customer demand and complaint processes.
- Execution of communication activities.
- Fulfillment of marketing, advertising, campaign, and promotion activities.
- Managing call center processes.
- Conducting audit/ethics activities.
- Execution of information security processes.
will be processed within the legal reasons set forth in Article 5 of this Clarification Text.
4. TRANSFER OF PROCESSED PERSONAL DATA
Your personal data will be recorded within the Company for the purposes and security criteria set forth in Article 3 of this Clarification Text within
the scope of the transfer of personal data of the Law, but only to the extent necessary for the realization of the relevant purpose, by taking the
necessary technical and administrative measures; In cases where legally requested, it will be shared with legally authorized public institutions
and organizations, law enforcement, courts, enforcement offices, the seller of the purchased product (for the delivery of the product) in accordance
with the legislation within the scope of the contracts between us, (for the delivery of the product), cargo companies (for the payment of the
product) for) banks (for the execution of marketing activities), our business partners we work with, (for information on delivery, returns,
cancellation) our business partners with whom we work with sending bulk SMS/e-mails, and our suppliers (for after-sales support services when
necessary) and product affiliates.
5. METHODS OF COLLECTING PERSONAL DATA AND LEGAL REASONS
Protrading-Signals is a Brand of ZEETECH PVT LTD that collects your personal data from you during your contact and/or establishment of your relationship with our Company and during the continuation of the said relationship, with the aim of providing the above-mentioned purposes and services within the framework stipulated in Article 5 of the Law. In order for you to communicate your personal data with our Company and/or to establish your relationship and to fulfill the above-mentioned purposes and services through physical, written, verbal and electronic media, provided that you, from legal authorities, through internet, telephone, e-mail and physical, written, verbal and electronic channels during the continuation of the said relationship. (a) It is clearly stipulated in the laws, (b) It is necessary to process the personal data of the parties to the contract, provided that it is directly related to the establishment or performance of a contract, (c) It is mandatory for the data controller to fulfill its legal obligations. (d) Data processing is mandatory for the establishment, exercise or protection of a right, (e) Data processing is mandatory for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject.
6. RIGHTS OF THE RELATED PERSON WHOSE PERSONAL DATA IS PROCESSED
In accordance with the provisions of Article 11 of the Law, you have the following rights in relation to your personal data.
⮚ Learning whether personal data is processed or not,
⮚ If personal data has been processed, requesting information about it,
⮚ Learning the purpose of processing personal data and whether they are used in accordance with its purpose,
⮚ Knowing the third parties to whom personal data is transferred at home or abroad,
⮚ Requesting correction of personal data in case of incomplete or incorrect processing,
⮚ Requesting the deletion or destruction of personal data,
⮚ In case of correction, deletion or destruction of personal data, requesting the notification of these processes to third parties to whom personal
data has been transferred,
⮚ Objecting to the emergence of a result against the person himself by analyzing the processed data exclusively through automated systems,
⮚ Requesting compensation of the damage in case of loss due to unlawful processing of personal data.
7. IF YOU WOULD LIKE TO CONTACT US FOR YOUR RIGHTS AND CLAIMS:
Within the scope of the above-mentioned rights, you can submit your requests with a petition, an application form through a notary public or by using the registered e-mail (KEP) address. E-mail, which was previously notified to our Company and registered in our systems, via the address support@protrading-signal.com You can send it by sending an e-mail to support@protrading-signal.com using your address or by other methods to be determined by the Board in the future.
Application Method
Application with Personal Petition (Applicant’s
application with a document confirming his/her
identity by coming personally)
Notary notice
By sending an e-mail to protrading-signals.comwith the e-mail address previously notified andregistered in our company or with a secure electronic signature or mobile signature
Personal applications to be made within this scope will be accepted following the identity verification to be made by us; Your requests will be finalized as soon as possible and within 30 days at the latest, depending on their nature. In case of a written response to the application, no fee will be charged for up to 10 pages. For each page over 10 pages, the processing fee specified in Article 7 of the Communicated on Application Procedures and Principles may be charged to the Data Controller. If the response to the application is given in a recording medium such as a CD or flash memory, a fee may be charged in the amount of the cost of the recording medium.